Terms of Service

Last updated: March 23, 2026

PawReport is a product of Bybloscale LLC. All references to "PawReport," "we," "us," or "our" in these Terms refer to Bybloscale LLC and its PawReport service.

1. Acceptance of Terms

By accessing or using PawReport ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We may update these Terms at any time; continued use after changes constitutes acceptance.

2. Description of Service

PawReport is a platform operated by Bybloscale LLC that enables pet care facilities (daycares, kennels, groomers, trainers, and veterinary clinics) to:

  • Create and send daily report cards to pet owners via SMS
  • Collect and manage pet information and visit records
  • Request and track Google reviews from satisfied pet owners
  • View facility analytics and dashboard metrics

3. Account Registration

To use the Service, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate, current, and complete information during registration.

4. Subscription & Billing

PawReport offers a paid subscription at $129 per month per facility. A 7-day free trial is available for new accounts — no credit card required. By subscribing after your trial, you authorize Bybloscale LLC to charge your payment method on a recurring monthly basis. You may cancel at any time through the billing portal; cancellation takes effect at the end of the current billing cycle. Refunds are not provided for partial months.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or to violate any applicable laws
  • Send unsolicited or spam messages through the SMS features
  • Upload content that is harmful, offensive, or infringes on others' rights
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service to collect personal data without proper consent
  • Resell, sublicense, or redistribute the Service without written permission

6. SMS Messaging

PawReport sends SMS messages to pet owners on behalf of your facility. By using the SMS features, you confirm that:

  • You have obtained consent from pet owners to receive SMS messages
  • Pet owners provided their phone numbers voluntarily at enrollment
  • You will honor opt-out requests (STOP) promptly
  • Message frequency depends on usage (typically 1–5 messages per week per pet owner)

Standard message and data rates may apply to recipients. PawReport is not responsible for carrier fees incurred by message recipients.

7. Content & Data Ownership

You retain ownership of all content you upload to PawReport, including photos, notes, and facility information. By uploading content, you grant Bybloscale LLC a limited license to store, process, and transmit that content solely for the purpose of providing the Service. We do not sell your content or use it for advertising.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using PawReport, you consent to the practices described in the Privacy Policy.

9. Intellectual Property

The PawReport name, logo, design, and all associated software are the intellectual property of Bybloscale LLC. You may not copy, modify, distribute, or create derivative works based on the Service without prior written consent.

10. Service Availability

We strive to keep PawReport available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any loss or damage resulting from service interruptions.

11. Limitation of Liability

To the maximum extent permitted by law, Bybloscale LLC and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Bybloscale LLC from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

13. Termination

We may suspend or terminate your account at any time if you violate these Terms or engage in activity that harms the Service or other users. You may close your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately. We may retain data as required by law.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Delaware.

15. Contact

For questions about these Terms, contact us at:

Bybloscale LLC (operating as PawReport)
Email: legal@pawreport.com